Terms & Conditions

Effective date: November 4, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website located at crownnarrative.com (the “Site”) and the services we provide (collectively, the “Services”). By accessing the Site, placing an order, or otherwise using the Services, you agree to these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

Who we are. Crown Narrative (“Crown Narrative,” “we,” “us,” or “our”) provides media packages that may include, individually or in combination, feature‑article placement, press‑release drafting, press‑release distribution/syndication, and related editorial and reporting services across one or more partner publications and distribution networks. Our offerings may change over time and may include additional publishers beyond any examples mentioned on the Site. Current examples on the Site include a feature article and a press release distributed to major platforms and 100+ outlets.

If you have questions about these Terms, contact us email [at] crownnarrative [dot] com. Our mailing address is: A unit of Verdantyx FZC, on Dubai-Sharjah E311, Business Center, SPC FZ, Al Zahia Area – Entrance No. 2 – Ground Floor – Sheikh Mohammed Bin Zayed Rd – Sharjah, UAE.

1) Key definitions

• Client/you – the person or entity purchasing or using the Services.
• Order – your online purchase or written confirmation (including the inclusions stated on the Site at the time of purchase).
• Content – information and materials you provide, including text, claims, quotes, images, logos, video, links, data, and any other inputs for drafting, publication, or distribution.
• Deliverables – content we draft for you (e.g., feature article, press release), the publication of an article on one or more partner sites (as applicable), and the distribution of a press release to networks/outlets as described in your Order, plus any pickup report documenting placements or syndications.
• Publisher – any third‑party publication where content may be placed (for example, Industry Examiner, as currently described on the Site).
• Distribution Network/Outlets – third‑party platforms and news sites that may syndicate or list press releases (examples on the Site include major platforms such as Google News and AP News, and 100+ regional/industry outlets).
• Payment Processor – a third‑party provider that processes payments for us. We may change providers at any time.

2) Scope of Services; evolution of packages

We may offer multiple package types (e.g., feature article only, press‑release drafting and distribution only, or combined packages). The exact components included in your Order are shown at checkout or in your written confirmation; packages and publishers may change over time. Descriptions on the Site are provided for convenience and may be updated; the specifics in your Order control in case of conflict. Current examples on the Site include a feature article and press release distribution to major platforms and 100+ outlets.

3) Workflow, approvals, and timeline

1. Intake & consultation. After purchase, we gather your inputs (via form/email) and agree on the initial angle.
2. Drafting & revisions. We prepare drafts (feature article and/or press release) for your review. You’ll have the opportunity to request reasonable revisions within scope before we proceed to publication/distribution.
3. Publication and distribution. Once you approve, we submit to the Publisher(s) and schedule press‑release distribution through the network appropriate to your package.
4. Report. We provide a pickup report showing outlets that carried the press release.

Timing. Many projects are completed quickly; the Site currently notes a typical 2–3 working day delivery from story development to publication, subject to your timely feedback and third‑party scheduling. This is an estimate—not a guaranteed turnaround.

4) Your responsibilities and content standards

By submitting Content, you represent and warrant that:

• You own or have all necessary rights, licenses, consents, and permissions to use and authorize us to use the Content for drafting, publication, distribution, advertising, and portfolio display.
• Your Content is accurate, not misleading, and compliant with law, and does not infringe, defame, or violate privacy, publicity, intellectual‑property, or other rights.
• You will promptly review drafts and provide approvals or revision requests within reasonable timeframes. Delays in feedback may delay publication.
• You will not request or submit content that is unlawful or incompatible with Publisher policies or our policies. As reflected on the Site, we do not handle certain content types (e.g., adult entertainment, gambling, or crypto projects). We may decline or terminate projects at our discretion for policy conflicts.

If your Content involves regulated claims (e.g., medical, financial, or legal), you are solely responsible for ensuring all required disclaimers and substantiation are provided; we are not a law firm or regulatory advisor and do not provide legal or compliance advice.

5) Editorial independence; third‑party control

Publishers and Distribution Networks are independent third parties. They may set their own editorial standards, formatting, and scheduling and may edit, tag, categorize, or de‑index content at any time. We cannot guarantee any specific placement location, indexing, search ranking, traffic, engagement, or ongoing availability, nor can we force third‑party removal once material is published or syndicated. Current examples on the Site reference placements and distribution to major platforms and 100+ outlets; the specific outlets and timing for your Order may differ.

Logos and trademarks of third parties (e.g., AP News, Google News) shown on the Site are the property of their respective owners and do not imply sponsorship or endorsement.

6) Fees, taxes, and payment

• Pricing. Prices are shown at checkout and may be listed in USD unless stated otherwise.
• Payment timing. Fees are typically due in full upfront at the time of Order unless we agree otherwise in writing.
• Payment Processors. We use one or more Payment Processors to accept payments (card, digital wallets, bank transfers, or other methods they support). Payment Processors receive and process your payment information directly on their systems. We do not store full card numbers or CVV codes on our servers. We may add, remove, or replace Payment Processors without updating these Terms each time.
• Taxes & charges. You are responsible for all applicable taxes, currency‑conversion charges, bank fees, and similar costs.

7) Cancellations, refunds, and our guarantee

Your cancellation. If you cancel before we begin drafting work, we may issue a refund minus any non‑recoverable Processing or administrative costs. Once drafting begins, refunds are limited to circumstances described below.

Our guarantee. The Site currently states that if we fail to deliver a core component of your package (e.g., the promised publication and/or distribution as defined in your Order) due to reasons within our control, you are entitled to a full refund. This guarantee applies only if you meet your obligations (e.g., timely approvals, compliant Content). Your exclusive remedy for failure to deliver is re‑performance or a refund, as applicable. This guarantee does not cover third‑party actions outside our control (e.g., later takedowns, search indexing changes, or post‑publication edits).

Chargebacks. If you believe a charge is in error, contact us first so we can investigate. Unauthorized‑use chargebacks are always permitted under your cardholder rights; otherwise, we reserve the right to dispute unfounded chargebacks and to suspend Services during a payment dispute.

8) Intellectual property

• Your Content. You retain ownership of your Content. You grant us a worldwide, royalty‑free, sublicensable license to use, reproduce, modify, edit, adapt, format, publish, distribute, and display your Content as reasonably necessary to provide the Services and to create Deliverables.
• Drafts and Deliverables we create. Upon full payment, we grant you a perpetual, worldwide, transferable license to use the text we create for you (feature article draft and press release) for your business purposes, subject to Publisher terms and any third‑party rights (e.g., you may not republish a Publisher’s final article outside that site if their terms prohibit it).
• Portfolio license. You grant us the right to display your name, logo, non‑confidential excerpts, and screenshots/links to published results in our portfolio, case studies, social channels, and proposals. If you prefer not to be identified, email us and we will use commercially reasonable efforts to remove future references (this does not require third‑party sites to remove existing publications).
• Site content. The Site and its original content, features, and functionality are owned by us or our licensors and are protected by IP laws. You may not copy, scrape, or misuse the Site beyond normal browsing and purchasing.

9) Confidentiality

“Confidential Information” means non‑public information that is marked or reasonably understood to be confidential. Each party will use the other’s Confidential Information only for the Services and will not disclose it to third parties except to service providers bound by confidentiality, as required by law, or with consent. Information is not confidential if it is or becomes public through no fault, was known before receipt, or is independently developed.

10) Data protection

Use of the Site and Services is also governed by our Privacy Policy (as updated from time to time), which explains how we collect and process personal information and how advertising/analytics tools may operate. By using the Services, you acknowledge our Privacy Policy. (Link in your footer: /privacy‑policy)

11) Acceptable use

You agree not to use the Site or Services to: (a) violate law; (b) infringe rights; (c) transmit malware; (d) perform security testing or scraping without prior written consent; (e) interfere with the Site’s operation; (f) submit false, deceptive, or unsubstantiated claims; or (g) submit prohibited content (see Section 4).

12) No advice

We do not provide legal, financial, medical, or regulatory advice. Any editing we provide is editorial, not legal review. You are responsible for obtaining your own counsel and approvals where required.

13) Disclaimers

Except as expressly stated in these Terms or your Order, the Services and Site are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant uninterrupted or error‑free operation, nor outcomes such as any specific traffic, SEO ranking, media reach, sales, fundraising, or press coverage, and we cannot guarantee third‑party indexing or continued availability once content is published. Current Site descriptions reflect examples of platforms/outlets and timelines but do not guarantee identical results for every Order.

14) Limitation of liability

To the maximum extent permitted by law:

• Indirect damages excluded. We and our affiliates, directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, goodwill, or data; or business interruption.
• Aggregate cap. Our total liability for any claim arising out of or relating to the Services or these Terms is limited to the amounts you paid for the Services giving rise to the claim in the 12 months preceding the event.
• Essential purpose. The limitations apply regardless of theory of liability and even if a remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the fullest extent permitted.

15) Indemnification

You will defend, indemnify, and hold harmless Crown Narrative and its personnel from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Content; (b) your breach of these Terms; (c) your violation of law or third‑party rights; or (d) use of the Services in violation of these Terms.

16) Third‑party services

The Services may involve third‑party Publishers, Distribution Networks, Payment Processors, analytics, and other vendors. Those third parties are not under our control and may change, suspend, or terminate their offerings. Your use of third‑party services may be subject to their terms and privacy policies.

17) Force majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including failures of third‑party platforms, internet or hosting outages, government actions, labor disputes, or acts of God.

18) Term, suspension, termination

These Terms remain in effect while you use the Site or Services. We may suspend or terminate the Services or your Order for: (a) nonpayment; (b) policy or legal violations; or (c) security or fraud concerns. Upon termination, Sections intended to survive (e.g., IP, confidentiality, limitations, indemnities) will continue.

19) Modifications to the Services or Terms

We may modify the Services (including packages, publishers, distribution networks, and pricing) or these Terms from time to time. We will post the updated Terms with a new effective date. Material changes will be highlighted on this page or communicated where appropriate. Your continued use after changes means you accept the updated Terms.

20) Governing law; venue

These Terms are governed by the laws of the United Arab Emirates. Unless we agree otherwise in writing, the courts of the Emirate of Sharjah, UAE will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, subject to any mandatory consumer‑protection rights under the law of your residence.

21) Notices

Notices to us must be sent by email to email [at] crownnarrative [dot] com and by mail to Part of Verdantyx FZC, SPC Business Center, Sharjah, UAE. We may provide notices to you via the email associated with your Order or via updates on the Site.

22) Entire agreement; assignment; severability; no waiver

These Terms (together with your Order and our Privacy Policy) form the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous understandings. You may not assign your rights or obligations without our consent; we may assign to an affiliate or in connection with a corporate transaction. If any provision is found unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions remain in full force. Failure to enforce any provision is not a waiver.

Service‑specific notes (informative, not contractual promises)

• Current package example on Site. The Site presently showcases a combined package (feature article + press release + distribution to major platforms/outlets) with a pickup report; platform and outlet examples include Industry Examiner, Google News, and AP News, among others, with many outlets highlighted. Timelines are described as typically fast, subject to approvals. These examples illustrate the model but do not limit future packages or publishers.
• Content policy reminder. As stated on the Site, certain categories (e.g., adult entertainment, gambling, or crypto projects) are not handled. If your submission falls into a restricted category or violates Publisher rules, we may decline or cancel with an appropriate refund if work has not begun.